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GDPR and IT Act Compliance Statement

Effective Date: January 1, 2026

Applies to BotBee Communication Automation Services

1. What is GDPR?

2. What is Personal Data?

Personal Data refers to any information that can identify an individual, directly or indirectly, including:

Ownership of personal data always remains with the user. BotBee processes this data only with user consent or legal basis and does not sell, misuse, or expose it without authorization.

3. Legal Framework: GDPR + Indian IT Act, 2000

BotBee follows both:

Regulation
Purpose
GDPR (EU Regulation 2016/679)
Data privacy, consent, rights, lawful processing
India IT Act, 2000 & IT (Reasonable Security Practices and Procedures) Rules, 2011
Data protection, cybersecurity, user consent, breach responsibility

We comply with both laws wherever applicable.

4. Responsibilities of Key Parties

a) BotBee (Data Processor & Platform Provider)

b) Application Owner / Administrator (Data Controller)

c) End User (Data Subject)

5. Our GDPR & IT Act Data Protection Practices

We implement and follow:

Action
Implementation
Minimum Data Collection
We collect only necessary data
HTTPS Everywhere
All pages secured using SSL/TLS encryption
Data Encryption
IP & Location Logs
Consent-Based Processing
No Third-Party Selling
We do not sell or rent personal data
Full Data Erasure
Permanent deletion option when account is closed
Consent-Based Processing
No processing without agreement
No Behavioral Tracking
No profiling or commercial exploitation of activity logs
No Unauthorized AI Training
We do not use personal data for AI/ML model training

6. GDPR User Rights

Under GDPR, users are granted the following rights:

User Right
Description
Right to Access
Request copy of stored personal data
Right to Rectification
Correct inaccurate or outdated information
Right to Erasure
Delete all stored data (“Right to be forgotten”)
Right to Object
Stop certain types of processing
Right to Restrict
Temporarily pause processing activities
Right to Data Portability
Export data to another provider
Right to Withdraw Consent
Stop data processing based on consent
Right to Lodge a Complaint
File concerns with data protection authorities

To exercise any of these rights, contact us via support@botbee.io 

7. Data Breach Policy

In the event of a data breach:

8. Security Measures

9. Disclaimer

While BotBee uses reasonable security measures to protect user data, no system is 100% secure. Data breaches may occur through external attack, misconfiguration, credential leak, or third-party hosting failure. BotBee is not liable for breaches caused by:

10. Final Notes

11.Policy Updates and Acceptance

For questions regarding GDPR or data protection, contact: