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Cookies Policy

Effective Date: January 1, 2026

Applies to: BotBee SaaS Services, Automation Tools, WhatsApp API, RCS Messaging, IVR, AI Voice Agents, Virtual Numbers, Webchat, and Communication Platforms (Instagram, Facebook, Telegram).

What Are Cookies

  • Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit the BotBee website. They help us recognize your device, remember your preferences, and improve how our website functions.
  • This Cookie Policy explains what cookies are, how BotBee uses them, the types of cookies we use, and how you can manage your cookie preferences.

How We Use Cookies

BotBee uses cookies to:

  • Ensure our website functions correctly
  • Remember login sessions and user preferences
  • Analyze website traffic and usage patterns
  • Improve platform performance and user experience
  • Enable customer support and live chat features
  • Measure the effectiveness of marketing campaigns
  • Cookies help us deliver a secure, reliable, and optimized experience across our platform.

Types of Cookies We Use

1. Essential Cookies

  • These cookies are required for the website to function properly. They enable core features such as security, authentication, and session management.
  • You cannot disable these cookies.
  • Examples include
  • Session cookies
  • Authentication cookies
  • Load balancing and security cookies

2. Performance Cookies

These cookies collect anonymous information about how users interact with our website. This helps us understand usage patterns and improve performance:
  • Examples include:
  • Website analytics
  • Page load time tracking
  • Error and performance monitoring

3. Functional Cookies

Functional cookies allow the website to remember choices you make and provide enhanced functionality.

  • Examples include:
  • Language preferences
  • Theme or layout settings
  • Saved form inputs

4. Marketing Cookies

Marketing cookies are used to track visitors across websites and display relevant advertisements. They also help measure the effectiveness of marketing campaigns.

  • Examples include:
  • Advertising and retargeting cookies
  • Conversion tracking pixels

Third-Party Cookies

BotBee may use trusted third-party services that place cookies on your device to support analytics, payments, support, and marketing activities.

  • These may include:
  • Google Analytics – Website analytics and performance tracking
  • Intercom / Support Tools – Customer support and live chat
  • Stripe / Payment Providers – Secure payment processing and fraud prevention
  • Meta (Facebook) – Advertising and social media integrations

Each third party has its own cookie and privacy policies. We recommend reviewing their policies for more information.

Cookie Duration

Cookies used by BotBee may be:

  • Session Cookies – Temporary cookies deleted when you close your browser
  • Persistent Cookies – Stored on your device for a defined period or until manually deleted

Persistent cookies typically last between **30 days and 2 years**, depending on their purpose.

Managing Your Cookie Preferences

You can manage cookies in the following ways:

Browser Settings
  • Most browsers allow you to:
  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Receive alerts when cookies are set

Refer to your browser’s help section for instructions.

Cookie Consent Manager
  • When you first visit the BotBee website, a cookie consent banner allows you to accept or manage cookie preferences.
  • You can update your preferences anytime via the **Cookie Settings** link in the website footer.
Third-Party Opt-Out Options
  • You can opt out of certain third-party cookies directly:
  • Google Analytics Opt-Out
  • Meta (Facebook) Ad Preferences

Impact of Disabling Cookies

Disabling cookies may affect your experience on the BotBee website:

  • Some features may not function correctly
  • Login sessions may not persist
  • Preferences may not be saved
  • Personalized content may be limited

For the best experience, we recommend keeping cookies enabled.

Updates to This Policy

  • BotBee may update this Cookie Policy from time to time to reflect changes in legal, technical, or operational requirements.
  • Any updates will be posted on this page, and the revised policy will take effect immediately upon publication.
  • We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Cookie Policy or how BotBee uses cookies, please contact us:

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Get In Touch

Call Sales / Support

+918069645300

WhatsApp Sales / Support

+916383159713

Email

info@botbee.io

Channel 
Products
Resources
Company
meta-logo
gdpr-logo
cloudflare

© Copyright | All Rights Reserved | Powered by BotBee AI Labs

Folow us
Facebook-f Instagram X-twitter Linkedin Youtube
Get In Touch

Call Sales / Support

+918069645300

WhatsApp Sales / Support

+916383159713

Email

info@botbee.io

Channel
Products
Resources
Company
meta-logo
gdpr-logo
cloudflare

© Copyright | All Rights Reserved | Powered by BotBee AI Labs